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- W1441508828 abstract "Recently, the word “User Experience (UX)” has been often used in usability-related areas such as web design and system design. Although it was defined in ISO 9241-210 and its importance has been growing, details of the notion and results of introduction of it have not been well clarified yet. In the previous paper, a new integrated evaluation framework of usability and UX, based on ISO 9241-11 and ACSI (American Customer Satisfaction Index) was proposed. Since the proposed framework does not consider influences to other people by the utilization but considers only interactions of a user with a product or service, it may be narrow-minded in a social age. Thus, this paper slightly extends the framework to consider influences to other people by the utilization in the related context of use." @default.
- W1441508828 created "2016-06-24" @default.
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- W1441508828 date "2015-01-01" @default.
- W1441508828 modified "2023-10-10" @default.
- W1441508828 title "User Experience and Other People: On User Experience Evaluation Framework for Human-Centered Design" @default.
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- W1441508828 doi "https://doi.org/10.1007/978-3-319-21380-4_10" @default.
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