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- W1889848436 abstract "This study investigated the website user experience of Association of Applied Sport Psychology (AASP) Certified Consultants (CC-AASP) websites. Twenty CC-AASP websites were randomly selected from the public records available through AASP. Four researchers completed three evaluation sessions using a standardized ‘silence and rate’ procedure. The (System Usability Scale) SUS 10-item questionnaire (Tullis & Stetson, 2004) was used to evaluate each website. Inter-rater reliability checks were done at the start of each rating session. At the end of each evaluation session the investigators reported their ratings and added comments to explain and describe their experience. Data was organized ranking the sites 1-20 and separated into quartiles. The characteristics of the top five most user friendly sites were 1) intuitive navigation, 2) non contradictory and 3) aesthetically pleasing; the characteristics of the lowest ranked were 1) repetitive information, 2) cluttered and cumbersome, and 3) dated with broken links. Limits of this research included researcher experience, sample size and use of mixed methods approach to data collection. Conclusions were that CC-AASP websites should consider improving their website experience by 1) integrating consumer feedback, 2) formulating their brand and 3) establishing a social media presence. Future directions for research aligned with Tullis and Stetson suggest samples of 14 or more simultaneous raters increasing data reliability." @default.
- W1889848436 created "2016-06-24" @default.
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- W1889848436 date "2013-05-25" @default.
- W1889848436 modified "2023-09-26" @default.
- W1889848436 title "Exploratory Research: Do CC-AASP Websites offer value to their visitors?" @default.
- W1889848436 hasPublicationYear "2013" @default.
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