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- W2012253183 abstract "재난관리서비스의 질적 향상을 위해서는 기존의 공급자 중심의 관점에서 벗어나 수요자 중심의 관점으로 패러다임 변화가 필요하다. 재난관리서비스에 있어 수요자는 이재민뿐만 아니라 중앙정부, 지방정부, 응급 구조시스템, 민간자원봉사단체 등 재난현장에 참여하는 모든 주체들을 의미한다. 본 연구에서는 심층면접을 통해 현 재난관리서비스의 문제점을 수요자 관점에서 분석하고 각각의 대상이 인식하는 재난관리서비스 문제점의 원인과 개선방안을 모색하고자 하였다. 분석 결과, 현 재난관리 시스템의 체계성이 결여되어 있었고, 재난관리의 각 주체와 유관기관들 사이에 상호 불신과 이해가 재난현장에서 병존하고 있었다. 재난현장에서는 이재민뿐만 아니라 재난관리자들도 오랜 복구활동으로 인해 안정적인 생활을 박탈당하게 되며, 보상금 배분 등으로 인해 구성원간 갈등이 심화되어 극단적인 경우에는 지역사회의 붕괴를 가져오기도 하였다. 재난으로 인한 이재민들의 삶은 경제적 측면뿐만 아니라 정신적 측면에서도 심각히 훼손되어 지속적인 지원서비스의 제공이 절실히 필요한 실정이다. To enhance the quality of disaster management service, the paradigm shift is necessary from the supplier-centered approach to demander-centered approach. In this paper, demander means all the policy actors that participate in the field of disaster such as central & local governments, emergency rescue systems, civil volunteer groups as well as the disaster victims. In this study, we analyze the current problems of disaster management service in demanders' point of view through in-depth interviews and then address suggestions based on each entity's recognitions and understandings related. The results are as follows: 1) Lack of systemicity in the current disaster management service. 2) The mutual distrust and understanding among the policy actors participating in the disaster site. 3) In the field of disaster, not only the disaster victims but also people related to entities are deprived of a stable living due to a long period of rescue activities. Furthermore, the conflicts derived from allocations of the aid fund can bring about the collapse of local community involved in disaster. 4) The life of the disaster victims that have been damaged mentally and financially is earnestly necessary to be conveniently served by disaster management service." @default.
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- W2012253183 date "2008-05-31" @default.
- W2012253183 modified "2023-09-25" @default.
- W2012253183 title "Improving the Disaster Management Service in the Demander-Centered Approach" @default.
- W2012253183 cites W2008233512 @default.
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- W2012253183 doi "https://doi.org/10.5392/jkca.2008.8.5.224" @default.
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