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• W2080324379 abstract "In the next millennium there will be more large firms in the hospitality industry, and these large firms will get larger. But despite the fact that we have had such chains for nearly 50 years, we know remarkably little about the operational management of chains. This article considers the importance of chain operations and reviews alternative theoretical perspectives on how such chains should be managed. It proposes a new model of multi‐unit management based around six key activities – integration, location, configuration, organisation, implementation and adaptation." @default.
• W2080324379 created "2016-06-24" @default.
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• W2080324379 date "1999-07-01" @default.
• W2080324379 modified "2023-09-27" @default.
• W2080324379 title "Multi‐unit management in the hospitality industry: a late twentieth century phenomenon" @default.
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• W2080324379 doi "https://doi.org/10.1108/09596119910263540" @default.
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