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- W2134774590 abstract "Purpose – The purpose of this paper is twofold. First, it aims at defining the concept of the downstream shift in the context of the machinery manufacturers. The second aim of the paper is to analyze the potentially enabling role of remote technologies in that shift.Design/methodology/approach – Besides examining the development of the supply chains based on the literature and a case company, the paper refers to the case of the remote technologies developed and used by the case company for the years of 2003‐2008.Findings – The key finding of this paper is that no consensus exists on the favourable scope and content of the downstream shift aimed at by the machinery manufacturers. Respectively, the potential role of the technologies in the shift can also vary on a case‐by‐case basis. Based on the case study, instead of new sources of service revenues, the information processed with the help of the remote technologies may provide an opportunity for the machinery manufacturer to learn from its customers, thus..." @default.
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- W2134774590 date "2010-09-24" @default.
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- W2134774590 title "Downstream shift at a machinery manufacturer: the case of the remote technologies" @default.
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- W2134774590 doi "https://doi.org/10.1108/01409171011083987" @default.
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