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- W2272842849 abstract "The basic rights of humans for independence of expression, decision and action, and concern for personal dignity are always of great importance. It is the prime responsibility of a health professional to act as the patient's advocate and endeavour to preserve these rights. However, as we move towards the 21st century patients (clients) have greater access to information in relation to their health, diagnosis, prognosis and treatment from a variety of sources and are actively seeking this information. The patient is now no longer reliant on the health professional for the sole provision of information. Patients may gain information from anti-cancer councils, media and the Internet. As a result of this information, patients are asking more questions and in some cases becoming more assertive, and demanding, and their expectation of the health service is becoming greater and greater. This is to be encouraged. Can we as health professionals meet these expectations? Are we trained to meet these expectations? Do these high expectations have to be modified so that a service can be offered in which all expectations can be met? What do health professionals expect from these patients? This paper will attempt to crystal ball gaze into the expectations and rights of both patients and health professionals. (author abstract)" @default.
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- W2272842849 title "The challenges of dealing with a more informed consumer group" @default.
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