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• W2341437557 abstract "Pharmacy graduates need to have highly-developed oral communication skills in order to meet thecompetency requirements of the profession. This includes being able to provide clear, concise and relevantinformation pertaining to drug treatment, to prioritise information, and to select a communication style andvocabulary that is appropriate for the patient and situation. The Division of Pharmacy has introducedcommunication skills, including oral counselling assessments, into all years of the Bachelor of Pharmacyprogram, an important step in meeting the National Competency Standards Framework for Pharmacists inAustralia (2010). The failure of some students on work experience placements has been attributed to poor oralcommunication skills. Although Learning Skills Advisers (Student Learning Team) provide academic andEnglish language skills support to all University of Tasmania students, uptake by Pharmacy students hashistorically been very low. Students sometimes expressed a view that the Learning Skills Advisers, beingunfamiliar with the specific communication tasks and challenges within the Pharmacy course, would beunable to assist them. This presentation reports on a collaborative project between Pharmacy academics and Learning SkillsAdvisers aimed at allowing both groups to develop their understanding of the challenges that students facein relation to the assessable oral communication components of the Bachelor of Pharmacy program, and towork together to design, deliver and evaluate a program to address these challenges. In 2013, Learning SkillsAdvisers gained an understanding of the role and nature of oral communication in pharmacy practice, and oforal assessment tasks within the course, through observation of classes and discussion with Pharmacyacademics. In Semester 1 2014 the advisers and Pharmacy academics worked together to embed a program ofcommunication skills development into year 2 and 3 units in the Bachelor of Pharmacy. This involved aligningcommunication skills workshops with practical classes, conducting one-to-one patient counselling sessionsconcurrent with practical classes, and offering dedicated individual consultation times. This collaborationenabled students to learn vocabulary and strategies to improve their oral communication skills and topractise and receive feedback, at the same time as ensuring their discipline-specific content was correct andappropriate. At the end of semester, an on-line survey was conducted to obtain feedback on the student experience. 82%of respondents reported that the collaborative program provided useful advice and had helped themimprove their oral communication skills. Fifty-two percent of students had been able to identify some aspectof their oral communication that they needed to keep working on. Students suggested that more learningopportunities of this type would be valuable. The result of this collaboration has been an increased awareness by both students and academic staff of thevalue of such development opportunities as well as the expertise the advisers provide. The number ofPharmacy students engaging with support to develop oral communication skills has dramatically increased.Advisers have enhanced their understanding of the requirements of pharmacy communication; and aredeveloping a model for embedding communications skills development in other courses in collaborationwith discipline staff." @default.
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• W2341437557 date "2014-01-01" @default.
• W2341437557 modified "2023-09-27" @default.
• W2341437557 title "Oral communication skills for development for Pharmacy students: a shared space" @default.
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