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- W2887677767 abstract "The aim of this research is to analyse what practices concerning sales elements have been applied by the dealerships with better performance in new-car sales processes to support the TQM principles..." @default.
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- W2887677767 date "2018-07-26" @default.
- W2887677767 modified "2023-09-24" @default.
- W2887677767 title "TQM at car dealerships with better sales performance: a multiple case study" @default.
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- W2887677767 doi "https://doi.org/10.1080/14783363.2018.1503047" @default.
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