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• W2908852014 abstract "This research explores the implications of implementing building information modelling (BIM)on existing communication channels used in the design processes for professionals atarchitecture, engineering (AE) firms in the Kingdom of Saudi Arabia. Although considerableresearch on communication channels exists in terms of their effectiveness in collaborativeenvironments, such as face to face meetings versus computer-mediated communication(CMC) technologies, to date relatively few studies have investigated the effect ofimplementing BIM on existing communication channel mechanisms at Saudi AE firms.In doing this research, three different concepts were mobilised in order to understand thedynamic processes of communication among diverse AE professionals in general, and withinBIM collaborative environments in particular. Importantly, three different literatures:communication, team, and collaboration were considered as the main pillars of this study. Inaddition, this study reviewed theoretical communication process models (from linear tointeraction processes), team theory, and cross-profession collaboration theory. Based on thisreview, 38 distinct factors were selected based on their impact on dynamic communication,team, and collaboration processes. These factors were grouped into three themes: 1)collaborative team characteristics; 2) leadership; and 3) methodology of informationexchange. These themes were then used to develop an analytical framework to explore theimplications and effects of BIM technology on the communication channels used by variousprofessionals. Significantly, some overlap between these 38 factors was identified both withinand across these themes, which subsequently assisted in developing the empirical researchquestions and in exploring further factors and their influence on communication channelsduring the qualitative data analysis process.To prepare for this research, a pilot study was first conducted on three Saudi AE organisationsand one individual from the Saudi Ministry of Health. Based on the outcomes of this pilotstudy, a broader case study was then conducted on a leading Saudi AE firm that uses BIM.This study collected qualitative data through semi-structured interviews with 22 professionalsin various departments at one prominent Saudi firm.The case study findings revealed that adopting BIM technology at this firm resulted inchanges in the mechanisms used for communication channels among various professionals.Specifically, BIM adoption changed communication patterns (e.g. from formal to informal,and vice versa) and subsequently the type of communication channels used. As a result, one to one or group meetings paired with the use of hand sketches during such meetingsemerged as the most preferred means of communication for these BIM users. In addition,when compared to the case study firm’s former CAD-based system, such changes wereaccompanied by reduced time spent on communication processes themselves and decreaseddependence on previous communication channels (e.g. FTF meetings and email). However,no conclusive evidence emerged as to whether adopting BIM technology either reduced orincreased the need for verbal communication at this firm. Importantly, this study concludedthat adopting BIM changed the communication channels used at the firm, and that thesechanges were dynamic.Notably, the study results suggest that this phenomenon was a result of influences that weregrouped into five themes: the communication protocols applied, the impact of rumours, thelevel of leadership, resistance to change, and the technical features of BIM technology. It isworth noting that of these five themes, four relate to the conditions and characteristics of theorganisation, and the fifth concerns the characteristics of the BIM technology itself and thebenefits it affords in improving information exchange processes.Given these findings, one could conclude that changes occurred in communication channelsafter the firm adopted BIM, and that these changes were due to the technical features of thetechnology and the organisational environment. However, the magnitude of the impact ofthe firm’s organisational environment had a major impact on these changes. With respect tocontribution to knowledge, this study also found that the spread of rumours within or acrossthe firm played a significant role in changing communication channels, either due to theprocess of verifying or responding to these rumours." @default.
• W2908852014 created "2019-01-25" @default.
• W2908852014 creator A5025356156 @default.
• W2908852014 date "2018-01-01" @default.
• W2908852014 modified "2023-09-27" @default.
• W2908852014 title "The implication of BIM use on communication channels in design processes for Saudi architectural engineering (AE) firms" @default.
• W2908852014 hasPublicationYear "2018" @default.
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