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- W2167422373 abstract "Community health center (CHC) clinicians describe significant challenges in delivering care for populations with complex health needs.A three-workshop series was presented to 102 providers working in CHCs. Training focused on four areas identified through online needs assessment: challenging interactions; patient perspective; health literacy; and motivational interviewing.A retrospective pre-post evaluation measured self-perceived change in content knowledge in all four areas. Participants documented commitments to change behaviors across workshops, which were analyzed for recurring themes.Paired t-tests documented improvement in all four content areas. Content analysis of commitments yielded four themes: empowering patients, structuring care, understanding patients, and reflecting purposefully. Of the sixty-eight percent of participants responding to post-workshop queries about their commitments (n=70), 94% report having fully implemented changes in practice behavior or planning to do so.Providers at CHCs benefit from opportunities to learn and reflect together about communication challenges in practice." @default.
- W2167422373 created "2016-06-24" @default.
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- W2167422373 date "2011-11-01" @default.
- W2167422373 modified "2023-10-16" @default.
- W2167422373 title "Expert Communication Training for Providers in Community Health Centers" @default.
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- W2167422373 doi "https://doi.org/10.1353/hpu.2011.0129" @default.
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