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- W2479237966 created "2016-08-23" @default.
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- W2479237966 date "2003-01-01" @default.
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- W2479237966 title "Management von Kundenzufriedenheit bei Maschinenbau-/Industriegüterunternehmen" @default.
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- W2479237966 doi "https://doi.org/10.1007/978-3-322-96615-5_22" @default.
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