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- Q58165259 description "article scientifique publié en 2017" @default.
- Q58165259 description "im März 2017 veröffentlichter wissenschaftlicher Artikel" @default.
- Q58165259 description "wetenschappelijk artikel" @default.
- Q58165259 description "наукова стаття, опублікована в березні 2017" @default.
- Q58165259 name "An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters" @default.
- Q58165259 name "An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters" @default.
- Q58165259 type Item @default.
- Q58165259 label "An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters" @default.
- Q58165259 label "An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters" @default.
- Q58165259 prefLabel "An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters" @default.
- Q58165259 prefLabel "An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters" @default.
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- Q58165259 P577 Q58165259-9986EA32-31DB-43C0-A532-E374ACE22921 @default.
- Q58165259 P356 JOSM-12-2015-0407 @default.
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- Q58165259 P1476 "An analysis of the interaction effect between employee technical and emotional competencies in emotionally charged service encounters" @default.
- Q58165259 P2093 "Cécile Delcourt" @default.
- Q58165259 P2093 "Dwayne D. Gremler" @default.
- Q58165259 P2093 "Fabrice De Zanet" @default.
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- Q58165259 P304 "85-106" @default.
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- Q58165259 P356 "10.1108/JOSM-12-2015-0407" @default.
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- Q58165259 P577 "2017-03-20T00:00:00Z" @default.