FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W100803093> ?p ?o ?g. }

• W100803093 abstract "In recent years, mobile computing technologies (MCT) have developed and matured to a stage where they now have the potential to transform organisational work. However, the wide-spread diffusion of innovative MCT within pharmaceutical companies in Germany has still not taken place. This research seeks to provide an in-depth understanding of how MCT fits with pharmaceutical sales-force work and whether MCT can add value to their relationship with physicians.The purpose of this research is to investigate (1) how and to what extent are specific mobile work support functions enabled by MCT perceived to be useful with pharmaceutical sales-force worker tasks, (2) to what extent is perceived usefulness influenced by individual sales-force worker characteristics, (3) to what extent does perceived usefulness and intention to use mobile work support functions influence sales-force worker performance and (4) does the perceived degree of innovativeness of mobile work support functions moderate the relationship between perceived usefulness and intention to use and the relationship between perceived usefulness and perceived impact on mobile work performance of mobile work support functions.Drawing on task-technology fit (TTF) and technology acceptance model (TAM) theory, this study used two research phases and a mixed methodological approach to conduct an in-depth case study of the German division of a large pharmaceutical company. The first research phase collected primarily qualitative data using semi-structured interviews to determine how and why specific mobile work support functions are perceived to be useful with pharmaceutical sales-force worker tasks. The first research phase informed the second research phase by providing support for the conceptual model proposed for this research and assisted in the refinement of the online survey instrument in the context of the case study organisation by developing real-life usage scenarios for each of mobile work support functions investigated. The second research phase collected quantitative data to validate and test the research's conceptual model. Thereby, the second research phase sought to determine to what extent there is a perceived fit between sales-force worker tasksand mobile work support functions and to what extent this fit and individual characteristics of sales-force workers influence sales-force worker performance and intention to use mobile work support functions. The research findings indicate that except for mobile job scheduling and dispatching functionalities, all mobile work support functions investigated in this research were considered to be moderately useful and innovative. Moreover, mobile work support functions are perceived to accelerate communication, improve information delivery, reduce paper-based work, reduce double-handling of data entries, improve preparation for ad-hoc sales calls and facilitate a more efficient usage of dead times. However, MCT might be also misused as a control tool, might reduce work autonomy and might increase workload and stress. Regarding the task characteristics investigated in this research, time criticality and location dependence of mobile sales-force workers positively affect perceived usefulness of mobile work support functions. Furthermore, this study confirmed the relationships established by TTF theory as the research results indicate that perceived usefulness of mobile work support functions positively affects intention to use and perceived impact on mobile work performance of mobile work support functions. In addition, no moderating effect of the perceived degree of innovativeness could be determined for both the influence of perceived usefulness on intention to use and the influence of perceived usefulness on perceived impact on mobile work performance. Lastly, this study revealed that differences across job roles, across length of tenure and across business units affect perceived usefulness of mobile work support functions - but not across gender.This study contributes to theory by examining the impact of individual characteristics on perceived usefulness of mobile applications, by conducting a large-scale test of the TTF model for mobile technologies at the operational level, by adding contextual extensions to the TTF model and by examining the link between sales technology and sales-force worker performance using TTF theory. The study contributed to practice by establishing a generalisable model that is not tied to pharmaceutical sales-force work and can be retested in a different industry setting. The scope of this research is limited to in-depth research conducted in a single-case organisation focusing on pharmaceutical sales-force work in Germany. This research provides a unique opportunity often not available to researchers to conduct an in-depth test of the proposed research model within a large organisation. Future research should retest the research model empirically validated and tested in this study in other contexts and industries to analyse the impact of the perceived degree of innovativeness on intention to use and perceived impact on mobile work performance. In addition, the research model should be retested with more recent and advanced MCT and particularly the use of 'mobile apps' and tablet PCs (e.g., iPads/android tablets) and their potential impact on work performance." @default.
• W100803093 created "2016-06-24" @default.
• W100803093 creator A5066246311 @default.
• W100803093 date "2012-01-01" @default.
• W100803093 modified "2023-09-23" @default.
• W100803093 title "THE FIT OF MOBILE WORK SUPPORT FUNCTIONS WITH MOBILE SALES-FORCE WORKER TASKS" @default.
• W100803093 cites W115394847 @default.
• W100803093 cites W1490058766 @default.
• W100803093 cites W1490774257 @default.
• W100803093 cites W1493164767 @default.
• W100803093 cites W1500296124 @default.
• W100803093 cites W1510080458 @default.
• W100803093 cites W151783850 @default.
• W100803093 cites W1525501688 @default.
• W100803093 cites W1526338649 @default.
• W100803093 cites W1527311855 @default.
• W100803093 cites W1539259921 @default.
• W100803093 cites W1543465279 @default.
• W100803093 cites W1545695932 @default.
• W100803093 cites W1548408014 @default.
• W100803093 cites W1548931286 @default.
• W100803093 cites W1557459633 @default.
• W100803093 cites W1580207105 @default.
• W100803093 cites W1584405424 @default.
• W100803093 cites W1587451402 @default.
• W100803093 cites W1601464326 @default.
• W100803093 cites W1602672075 @default.
• W100803093 cites W1605872579 @default.
• W100803093 cites W1606845993 @default.
• W100803093 cites W1644620247 @default.
• W100803093 cites W1665332082 @default.
• W100803093 cites W1721421031 @default.
• W100803093 cites W1741321747 @default.
• W100803093 cites W1951035295 @default.
• W100803093 cites W1965119874 @default.
• W100803093 cites W1971575422 @default.
• W100803093 cites W1972303567 @default.
• W100803093 cites W1973452986 @default.
• W100803093 cites W1976893898 @default.
• W100803093 cites W1977648576 @default.
• W100803093 cites W1984947418 @default.
• W100803093 cites W1985079360 @default.
• W100803093 cites W1988050849 @default.
• W100803093 cites W1990119534 @default.
• W100803093 cites W1990513740 @default.
• W100803093 cites W1993262804 @default.
• W100803093 cites W1993275348 @default.
• W100803093 cites W1993409275 @default.
• W100803093 cites W1998164907 @default.
• W100803093 cites W2000955602 @default.
• W100803093 cites W2001813349 @default.
• W100803093 cites W2004635655 @default.
• W100803093 cites W2005423324 @default.
• W100803093 cites W2005909841 @default.
• W100803093 cites W2006873532 @default.
• W100803093 cites W2008578270 @default.
• W100803093 cites W2008747933 @default.
• W100803093 cites W2013185239 @default.
• W100803093 cites W2014088749 @default.
• W100803093 cites W2016202056 @default.
• W100803093 cites W2017153321 @default.
• W100803093 cites W2021736279 @default.
• W100803093 cites W2023618847 @default.
• W100803093 cites W2023642045 @default.
• W100803093 cites W2028511812 @default.
• W100803093 cites W2033943395 @default.
• W100803093 cites W2036149274 @default.
• W100803093 cites W2036389121 @default.
• W100803093 cites W2042629033 @default.
• W100803093 cites W2043329090 @default.
• W100803093 cites W2043764297 @default.
• W100803093 cites W2045859647 @default.
• W100803093 cites W2045988471 @default.
• W100803093 cites W2046967473 @default.
• W100803093 cites W2057012437 @default.
• W100803093 cites W2062738172 @default.
• W100803093 cites W2063624917 @default.
• W100803093 cites W2066061288 @default.
• W100803093 cites W2069081936 @default.
• W100803093 cites W2072391639 @default.
• W100803093 cites W2076432850 @default.
• W100803093 cites W2087151252 @default.
• W100803093 cites W2089311330 @default.
• W100803093 cites W2090552208 @default.
• W100803093 cites W2094167108 @default.
• W100803093 cites W2098481455 @default.
• W100803093 cites W2100379340 @default.
• W100803093 cites W2102504596 @default.
• W100803093 cites W2104879527 @default.
• W100803093 cites W2106976051 @default.
• W100803093 cites W2106976816 @default.
• W100803093 cites W2107163126 @default.
• W100803093 cites W2111031300 @default.
• W100803093 cites W2111398406 @default.
• W100803093 cites W2112042732 @default.
• W100803093 cites W2114726900 @default.
• W100803093 cites W2116305749 @default.
• W100803093 cites W2116436884 @default.
• W100803093 cites W2119186150 @default.
• W100803093 cites W2128894711 @default.

• next