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- W1036556596 abstract "A structured interview was conducted with a sample of 111 mothersof children who had been discharged from a multi-disciplinary childguidance service in order to obtain information about theirsatisfaction with the service, the factors that related to satisfaction,and aspects of the service that might be improved.The children of the respondents were representative of the totalreferrals for the period under consideration in terms of agedistribution, sex ratio, and referral source.Seventy-six per cent of the mothers were satisfied with the helpreceived and statistical analysis found that treatment outcome, theattitude of the husband, and the relationship with the therapist wereall significantly correlated with satisfaction. Differences insatisfaction were also found to be related to the source of thereferral and to the expectations that the mothers had about the formassistance would take. The findings are consistent with a multi-factorialconcept of satisfaction.The implications of the survey findings for the service, withparticular reference to the critical and positive comments of themothers about various aspects of their contact, were discussed, andareas in need of further investigation proposed." @default.
- W1036556596 created "2016-06-24" @default.
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- W1036556596 date "1977-01-01" @default.
- W1036556596 modified "2023-09-27" @default.
- W1036556596 title "Consumer satisfaction with a multidisciplinary child guidance service" @default.
- W1036556596 hasPublicationYear "1977" @default.
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