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• W112085920 abstract "$400 million could be saved per year Charleston. Richmond, and Omaha have shown how How long should it take to repaint an apartment? Rather than regulate, the federal government could share best practice When we look at the public housing systems of most major US cities, it is easy to see that they do not provide a sufficiently safe, quality environment at a reasonable cost to taxpayers. Yet there is cause for optimism. Though clearly broken, the United States' public housing systems can be fixed. proof lies in cities like Charleston, Richmond, and Omaha, where public housing provides an attractive quality of life - at a sustainable cost. runaway costs that plague public housing are only the symptom of a problem, not the problem itself. fashionable fix of simply cutting budgets and giving states or cities discretion in how they spend them is not the answer. issue is not who spends what but how the system is managed. While America's public housing systems are not, on average, well managed, there are shilling exceptions to show that a good quality of living and low costs can go hand in hand. Cutting-edge public housing systems like those of Richmond, Omaha, and Charleston - where crime is actually lower than in the city of Charleston itself - demonstrate that it is possible to provide excellent public housing and related services without incurring excessive costs. Bright spots like these set the standard for housing systems elsewhere in the country (see boxed insert, The research background). Room for improvement Recent research into the public housing system of one city, Pittsburgh, provides some revealing insights into the potential for improvement in management practices (Exhibit 1). Housing Authority of the City of Pittsburgh (HACP) currently spends $36.2 million per year, $22.4 million of it coming from US Department of Housing and Urban Development (HUD), the federal agency responsible for public housing, and the remaining $13.8 million from rents. With strong new leadership from Pittsburgh Mayor Tom Murphy and HACP executive director Stanley Lowe, an aggressive turnaround plan, and significant involvement from resident leaders, HACP is now positioned to capture significant performance improvements both in achieving a higher quality of life and by reducing total costs. More specifically, with changes now in process, more timely rent collection and reduced vacancies are expected to [TABULAR DATA FOR EXHIBIT 1 OMITTED] boost revenues by some $2.2 million, while streamlining preventive maintenance and improving productivity will save $5 million; increasing security will cost an additional $1.2 million. All told, costs should fall by around 30 percent. At the same time, however, the quality of life will improve significantly: crime should drop by 45 percent, social violations like leaving trash in the hall should have almost disappeared, and it will only take hours, not days, to get a light replaced or a toilet fixed. Yet reaching these new levels of performance does not require superhuman efforts. best practices from the cutting-edge cities would be familiar to any high-performing business leader: simplifying procedures, setting incentives, and listening to customers (residents). In fact, the ordinariness of many of the solutions is what makes them so compelling. No revolution is needed to fix the system; the answers are already there, and they are far from radical. What is necessary is to take what works in one place, tailor it, and apply it in each local market across the country. Fixing what's broken A few examples from Pittsburgh serve to illustrate the nature of the problems and the possible solutions. HACP's vacancy rate is 90 percent above best practice, Two important factors are the time it takes to place an individual in an apartment once he or she has come off the waiting list, and the time it takes to clean, paint, and prepare an apartment after it becomes vacant. …" @default.
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• W112085920 date "1995-09-22" @default.
• W112085920 modified "2023-09-23" @default.
• W112085920 title "US Public Housing: Big Room for Improvement" @default.
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