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- W112306793 abstract "The design of Local Universities' Student Affairs Administration Service Quality Satisfaction Evaluation Scale is according to the Parasuraman's Service Quality Model. After the sampling survey of 5 local universities in north Anhui, using PZB and matrix analysis model to analyze the measurement data, this paper puts forward the following three conclusions: each attribute in factors of student service quality present notches, among these notches, tangible and network convenience impact most, students' backgrounds on student affairs administration overall satisfaction have significant differences, the satisfaction of students' affairs administration in China generally is lower. Based on these conclusions, this paper puts forward some recommendations and strategies to promote the student affairs administration in local universities." @default.
- W112306793 created "2016-06-24" @default.
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- W112306793 date "2012-05-11" @default.
- W112306793 modified "2023-09-23" @default.
- W112306793 title "An Empirical Research on Service Quality Satisfaction Evaluation of China Local Universities' Students' Affairs Administration" @default.
- W112306793 doi "https://doi.org/10.1109/icee.2012.1047" @default.
- W112306793 hasPublicationYear "2012" @default.
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