Matches in SemOpenAlex for { <https://semopenalex.org/work/W114570332> ?p ?o ?g. }
Showing items 1 to 67 of
67
with 100 items per page.
- W114570332 abstract "This thesis is motivated by the aim of public-sector organizations to become more efficient by quality improvement efforts and the introduction of infonnation systems. The main objective is to explore methods for the design of infonnation systems and information-system-supported services in the public sector, which meet the users' needs.The thesis is based on six connected studies. The first study was to describe the structure of how the staff at public-service units seek advice. Based on data collected through interviews, a quantitative analysis was performed at primary healthcare centers. In the second study, the use of Quality Function Deployment (QFD) for orientation of public services to a quasi-market situation was investigated. The study displayed how clinical-social-medical services can be orientated to better suit the referral institutions' needs. The third study was performed to adjust a QFD model to a method for the design of information systems in the public sector. The development of the model was performed in a blocked-case study. In the fourth study, the model was extended and applied in a case study where it was used for participatory design of information-system supported services. In the fifth study, the possibility of integrating the QFD model with process graph notations was investigated. The study was performed according to a participatory action research methodology. In the final study, an information system was designed using the QFD model developed and implemented for a public sector profession, occupational therapists.The main contribution of the thesis is the QFD model, called Medical Software Quality Deployment (MSQD), for the design of information systems and information-systems-sul)ported services in the public sector. The advantages of MSQD are that it focuses the design work on the users' needs and provides support for active participation of users. Further advantages are that the requirements are traceable and the design features are prioritized.As a support for the efforts being made in the public sector to increase efficiency, MSQD can be used to design appropriate information systems. The prototype implementation illustrated several optional ways of how this support can be implemented using low-cost technology. MSQD can further be used to develop services to better match the users' needs. Hence, it can be used for inter-organizational information systems design and, thereby, positive gains can be made in the collaboration between different public service organizations." @default.
- W114570332 created "2016-06-24" @default.
- W114570332 creator A5029024213 @default.
- W114570332 date "1999-01-01" @default.
- W114570332 modified "2023-09-26" @default.
- W114570332 title "Incorporating user values in the design of information systems and services in the public sector : a methods approach" @default.
- W114570332 hasPublicationYear "1999" @default.
- W114570332 type Work @default.
- W114570332 sameAs 114570332 @default.
- W114570332 citedByCount "72" @default.
- W114570332 countsByYear W1145703322015 @default.
- W114570332 countsByYear W1145703322016 @default.
- W114570332 crossrefType "journal-article" @default.
- W114570332 hasAuthorship W114570332A5029024213 @default.
- W114570332 hasConcept C119599485 @default.
- W114570332 hasConcept C127413603 @default.
- W114570332 hasConcept C136264566 @default.
- W114570332 hasConcept C144133560 @default.
- W114570332 hasConcept C147859227 @default.
- W114570332 hasConcept C162324750 @default.
- W114570332 hasConcept C162853370 @default.
- W114570332 hasConcept C180198813 @default.
- W114570332 hasConcept C19351080 @default.
- W114570332 hasConcept C195094911 @default.
- W114570332 hasConcept C41008148 @default.
- W114570332 hasConcept C56739046 @default.
- W114570332 hasConcept C86992474 @default.
- W114570332 hasConceptScore W114570332C119599485 @default.
- W114570332 hasConceptScore W114570332C127413603 @default.
- W114570332 hasConceptScore W114570332C136264566 @default.
- W114570332 hasConceptScore W114570332C144133560 @default.
- W114570332 hasConceptScore W114570332C147859227 @default.
- W114570332 hasConceptScore W114570332C162324750 @default.
- W114570332 hasConceptScore W114570332C162853370 @default.
- W114570332 hasConceptScore W114570332C180198813 @default.
- W114570332 hasConceptScore W114570332C19351080 @default.
- W114570332 hasConceptScore W114570332C195094911 @default.
- W114570332 hasConceptScore W114570332C41008148 @default.
- W114570332 hasConceptScore W114570332C56739046 @default.
- W114570332 hasConceptScore W114570332C86992474 @default.
- W114570332 hasLocation W1145703321 @default.
- W114570332 hasOpenAccess W114570332 @default.
- W114570332 hasPrimaryLocation W1145703321 @default.
- W114570332 hasRelatedWork W1236045544 @default.
- W114570332 hasRelatedWork W1557447388 @default.
- W114570332 hasRelatedWork W1570383166 @default.
- W114570332 hasRelatedWork W1585544221 @default.
- W114570332 hasRelatedWork W232546407 @default.
- W114570332 hasRelatedWork W249366177 @default.
- W114570332 hasRelatedWork W270890898 @default.
- W114570332 hasRelatedWork W273486279 @default.
- W114570332 hasRelatedWork W279832300 @default.
- W114570332 hasRelatedWork W284974300 @default.
- W114570332 hasRelatedWork W290220299 @default.
- W114570332 hasRelatedWork W298393444 @default.
- W114570332 hasRelatedWork W345392283 @default.
- W114570332 hasRelatedWork W429474256 @default.
- W114570332 hasRelatedWork W49909033 @default.
- W114570332 hasRelatedWork W582995871 @default.
- W114570332 hasRelatedWork W591799521 @default.
- W114570332 hasRelatedWork W593974556 @default.
- W114570332 hasRelatedWork W622253553 @default.
- W114570332 hasRelatedWork W644976322 @default.
- W114570332 isParatext "false" @default.
- W114570332 isRetracted "false" @default.
- W114570332 magId "114570332" @default.
- W114570332 workType "article" @default.