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- W1176025015 abstract "Financial Inclusion aims to provide the financial services to the people from economically backward section of the society. The objective is to assist them in their economic improvement and achieve the sustainable growth. In this study, an effort has been made to examine the views of the people from economically backward sectionregarding the important aspects of financial inclusion. Views of 53 respondents are analyzed. Chi- Square, nonparametric statistical technique, has been used to examine whether the views of the different categories of the respondents about the important aspects of financial inclusiondiffer. Based on the views of the respondents we found that bank employees are encouraging people from economically weaker sections to open their accounts and people also found these accounts useful. Respondents are also of the view that education level, income level, age and period of association of the account holder with the bank directly affects the quality of services rendered. To further enhance the utility of the scheme and ensure its success, there is a need to provide training to bank staff so that the quality of services rendered is not differentiated between different categories of customers. Further, whereas this study pertains to the views of the economically weaker section, there is a need to examine the views of bankers also, so that this scheme can be made more useful." @default.
- W1176025015 created "2016-06-24" @default.
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- W1176025015 date "2015-06-08" @default.
- W1176025015 modified "2023-09-23" @default.
- W1176025015 title "Perceptions of People from Economically Backward Section towards Financial Inclusion: An Empirical Study of Ludhiana District" @default.
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- W1176025015 doi "https://doi.org/10.6084/m9.figshare.1439610.v1" @default.
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