Matches in SemOpenAlex for { <https://semopenalex.org/work/W12629300> ?p ?o ?g. }
Showing items 1 to 63 of
63
with 100 items per page.
- W12629300 abstract "Intergroup apologies are used widely, but the empirical evidence has produced mixed results as to whether these apologies promote forgiveness, although they have been consistently linked with increased satisfaction. This study draws on recent research regarding groups in conflict to propose beliefs in the malleability of groups (i.e., beliefs in whether groups are able to change or not) moderate responses to an intergroup apology. Two candidates for mediation, namely perceived remorse and re-offense likelihood, were proposed to explain why individuals’ beliefs in whether groups can change or not predict differences in forgiveness and satisfaction following an intergroup apology. To examine this, 204 participants were measured on their beliefs of the malleability of groups. They were then presented with a transgression from a major corporation, followed by an apology or not. The results demonstrated participants who tended to believe groups were capable of change were more forgiving after an apology, compared to when no apology was provided, and this occurred through heightened perceived remorse. This same pattern was evidenced for satisfaction with the response. However, participants who believed groups were unable to change had a tendency to be less forgiving following an intergroup apology compared to when no apology was presented. These participants showed no difference in ratings of satisfaction with the response whether they received an apology or not. This study has significant theoretical implications in clarifying the link between an intergroup apology and forgiveness. In an applied setting, it demonstrates increased forgiveness and satisfaction following an intergroup apology will only occur if recipients believe groups can change." @default.
- W12629300 created "2016-06-24" @default.
- W12629300 creator A5087824889 @default.
- W12629300 date "2013-10-09" @default.
- W12629300 modified "2023-09-27" @default.
- W12629300 title "Why Forgiveness is Not Always Forthcoming: Intergroup Apologies, Forgiveness, and the Malleability of Groups" @default.
- W12629300 hasPublicationYear "2013" @default.
- W12629300 type Work @default.
- W12629300 sameAs 12629300 @default.
- W12629300 citedByCount "0" @default.
- W12629300 crossrefType "journal-article" @default.
- W12629300 hasAuthorship W12629300A5087824889 @default.
- W12629300 hasConcept C100980136 @default.
- W12629300 hasConcept C111919701 @default.
- W12629300 hasConcept C148730421 @default.
- W12629300 hasConcept C15744967 @default.
- W12629300 hasConcept C17744445 @default.
- W12629300 hasConcept C179420905 @default.
- W12629300 hasConcept C199539241 @default.
- W12629300 hasConcept C2778052017 @default.
- W12629300 hasConcept C2778731027 @default.
- W12629300 hasConcept C41008148 @default.
- W12629300 hasConcept C77805123 @default.
- W12629300 hasConcept C93974786 @default.
- W12629300 hasConceptScore W12629300C100980136 @default.
- W12629300 hasConceptScore W12629300C111919701 @default.
- W12629300 hasConceptScore W12629300C148730421 @default.
- W12629300 hasConceptScore W12629300C15744967 @default.
- W12629300 hasConceptScore W12629300C17744445 @default.
- W12629300 hasConceptScore W12629300C179420905 @default.
- W12629300 hasConceptScore W12629300C199539241 @default.
- W12629300 hasConceptScore W12629300C2778052017 @default.
- W12629300 hasConceptScore W12629300C2778731027 @default.
- W12629300 hasConceptScore W12629300C41008148 @default.
- W12629300 hasConceptScore W12629300C77805123 @default.
- W12629300 hasConceptScore W12629300C93974786 @default.
- W12629300 hasLocation W126293001 @default.
- W12629300 hasOpenAccess W12629300 @default.
- W12629300 hasPrimaryLocation W126293001 @default.
- W12629300 hasRelatedWork W1549466291 @default.
- W12629300 hasRelatedWork W1681989313 @default.
- W12629300 hasRelatedWork W175393704 @default.
- W12629300 hasRelatedWork W1866143696 @default.
- W12629300 hasRelatedWork W1963573037 @default.
- W12629300 hasRelatedWork W2005144691 @default.
- W12629300 hasRelatedWork W2015463363 @default.
- W12629300 hasRelatedWork W2035243276 @default.
- W12629300 hasRelatedWork W2072987552 @default.
- W12629300 hasRelatedWork W208318772 @default.
- W12629300 hasRelatedWork W2125420823 @default.
- W12629300 hasRelatedWork W2129694984 @default.
- W12629300 hasRelatedWork W2170189034 @default.
- W12629300 hasRelatedWork W2244970649 @default.
- W12629300 hasRelatedWork W2343705111 @default.
- W12629300 hasRelatedWork W2586851543 @default.
- W12629300 hasRelatedWork W2885320198 @default.
- W12629300 hasRelatedWork W2972990085 @default.
- W12629300 hasRelatedWork W54635934 @default.
- W12629300 hasRelatedWork W860058744 @default.
- W12629300 isParatext "false" @default.
- W12629300 isRetracted "false" @default.
- W12629300 magId "12629300" @default.
- W12629300 workType "article" @default.