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- W131563539 abstract "AbstractTechnology mediated learning services (TMLS) play an important role for software on-the-job-training due to increasing cost pressure for on-the-job-training and increasing demand for mobile learning solutions. As there is no structured approach to systematically deliver productive TMLS this research study creates a holistic reference model of a productivity-optimized TMLS delivery process. This productivity-optimized model focuses on efficient use of resources at a constant or increasing TMLS outcome by a set of process models and design guidelines for TMLS providers. It is developed within a design research setting and derives existing knowledge from the literature and three in-depth-case studies with training providers for software applications. Consequently, we build a reference model that supports the following activities of technology oriented learning: training preparation, training delivery within the classroom, training delivery through internet and training evaluation under consideration of various stakeholders, such as the TMLS provider, trainer, TMLS participant and the participants company.Keywordstechnology mediated learningservice productivityreference modelservice delivery" @default.
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- W131563539 date "2013-01-01" @default.
- W131563539 modified "2023-09-25" @default.
- W131563539 title "Towards a Reference Model for a Productivity-Optimized Delivery of Technology Mediated Learning Services" @default.
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- W131563539 doi "https://doi.org/10.1007/978-3-642-38827-9_39" @default.
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