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- W137807513 abstract "This cross-nationally comparative book on Call Centre work provides a welcome update and systematic exploration of a rapidly expanding new type of service work. This chapter focuses on the developing employment relationship in Dutch, UK and US call centres." @default.
- W137807513 created "2016-06-24" @default.
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- W137807513 date "2002-01-01" @default.
- W137807513 modified "2023-09-25" @default.
- W137807513 title "Consolidation, 'cowboys' and the developing employment relationship in Dutch, UK and US call centres" @default.
- W137807513 doi "https://doi.org/10.4324/9781315195810-3" @default.
- W137807513 hasPublicationYear "2002" @default.
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