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- W145607516 abstract "Contracts play a key role in many business to business relationships. Service organisations are no exception. Despite a growing interest of services and how services are managed, research on how t ..." @default.
- W145607516 created "2016-06-24" @default.
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- W145607516 date "2011-01-01" @default.
- W145607516 modified "2023-09-29" @default.
- W145607516 title "Using contracts to manage services: a study of contracts in public transport" @default.
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