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• W1479997837 abstract "To advance in maturity, organizations should pay attention to both the hard and soft sides of IT governance (ITG). The hard side is related to processes and structure, the soft side to social aspects like behavior and organizational culture. This paper describes a study to develop an ITG maturity model (MM) that includes both. Our research method is based on literature study, the Delphi method and makes use of a Group Decision Support System. We chose to design a focus area MM. In this type of MM maturity is determined by a set of focus areas. The study reveals one MM as being appropriate for hard ITG. For soft ITG we found no single model appropriate. Soft governance needs more specific capabilities defined for each focus area individually. Based on knowledge from literature and experts we selected models for each focus area. Three alternatives for informal organization need further research." @default.
• W1479997837 created "2016-06-24" @default.
• W1479997837 creator A5009788656 @default.
• W1479997837 creator A5039455135 @default.
• W1479997837 date "2015-01-01" @default.
• W1479997837 modified "2023-09-25" @default.
• W1479997837 title "IT Governance Maturity: Developing a Maturity Model Using the Delphi Method" @default.
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• W1479997837 doi "https://doi.org/10.1109/hicss.2015.541" @default.
• W1479997837 hasPublicationYear "2015" @default.
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