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- W148008030 abstract "The Clinical Information Systems Project (CISP) was set up in 1988 to investigate user-centred techniques for designing clinical information systems, to evaluate a range of design issues and to produce a transferable clinical system [1]. The resulting field-work was based in the Cardiology department of the Manchester Royal Infirmary and the focus of the investigation was the medical office. Medical office work embraces a range of activities: liaison, coordination, communication and record keeping, all of which serve the purpose of ‘enabling’ the clinical work of the medical and paramedical staff [2], Our initial work followed traditional systems analysis practices: documenting data flows, constructing entity-relationship models etc. It became clear that the conventional modelling techniques were limited in their perspective on office work as cooperative social activity. What was needed was a broader view of office work and of the ways and means by which computer support could increase the effectivenes of the service provided by clinical departments." @default.
- W148008030 created "2016-06-24" @default.
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- W148008030 date "1990-01-01" @default.
- W148008030 modified "2023-09-26" @default.
- W148008030 title "Process Modelling and the Cooperative Structure of Medical Office Work" @default.
- W148008030 cites W1977266605 @default.
- W148008030 doi "https://doi.org/10.1007/978-3-642-51659-7_7" @default.
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