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• W1484454939 abstract "In last issue, I discussed some of things I learned about our association and profession by examining volumes of our journal from 1960s and 1970s, then called RQ. In this column, I will explore some of themes from 1980s and 1990s. In fall of 1997, journal was published under its new title, Reference and User Services Quarterly, to reflect association's recent name change. Public Services Librarianship and OPAC Our association has long been active in advocating for user in development of online catalog. Douglas Ferguson contributed an excellent piece on need for public-services librarians to play a role in design of online public-access catalogs for Danuta Nitecki's popular Online Services column, a column that debuted in RQ in 1980. Ferguson wrote, fundamental principle in designing on-line systems is to know user and uses and that fundamental principle in operating on-line systems is to nurture user. (1) He noted, These are same principles already guiding work of services librarians, and consequently public services librarians cannot sit on sidelines while patron access systems are being discussed, planned and built. (2) Furthermore, he argued, We must follow example of our technical services colleagues and insist that play a primary role in whole development process. (3) Donna Senzig's review and analysis of catalog-use studies led to conclusion that in order to maximize user satisfaction, the catalog should be adaptable, supportive, logical, standardized, available, and confidential. (4) A decade later, Patricia Wallace reviewed substantial literature on online searching and used transaction log analysis to learn how online catalogs could be better designed to meet users' needs. (5) In retrospect, Wallace hit bullseye with her conclusion that searchers will never be formally educated in principles of bibliographic control and access, so systems must provide that all-important bridge between information sought and majority of information seekers. (6) Consequentially, she advocated for screen designs and search engines that focused first and foremost on meeting quick-searching needs of majority of users, and for systems that allow users to conduct searches in natural language, a feature particularly observed in this study. (7) From Library Literacy to Information Literacy The other column introduced in RQ in 1980 was Library Literacy, edited by John Lubans, Jr. In announcing these new offerings to readers, RQ editor Helen B. Josephine acknowledged that two columns focused on the two most important areas of services that emerged in '70s--library use instruction and online reference. (8) Various contributors to this column addressed definition and purpose of library Jon Lindgren noted tendency for many librarians to focus on specifics of using various tools rather than on transference of knowledge, and as a result, we have lost battle for advancing our students toward higher levels of library literacy. (9) Lindgren advocated for presenting concepts as well as techniques. (10) A few years later, Mona McCormick argued, It's now time to make critical thinking and evaluation of information a focal point of library (11) She identified behaviors and skills of critical thinkers and urged librarians to promote critical thinking at reference desk, in lectures, and during other opportunities to educate library users. McCormick was really forward-thinking about instruction. In 1995, Craig Gibson guest-authored an award-winning Library Literacy column that reviewed research on critical thinking (a topic very in vogue in 1995). (12) Much of research Gibson cited was published after McCormick's article. Harold Tuckett and Carla Stoffle proposed a new model of bibliographic instruction, one incorporating cognitive learning theory into methodology, as well as course content, with a focus on teaching problem-solving skills. …" @default.
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• W1484454939 date "2006-03-01" @default.
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• W1484454939 title "Is Everything Old New Again? Part One" @default.
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