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• W1486296986 abstract "Evans, G. Edward and Patricia Layzell Ward. Management Basics for Information Professionals, 2nd ed. New York, NY: Neal Schumann Publishers, 2006. 567 p. $65 USD. ISBN-10: 1-55570-586-3. ISBN 13: 978-1-55570-586-2. ∞ Management Basics for Information Professionals, 2nd ed. is the most comprehensive volume that this reviewer has yet seen on the increasingly complex subject of library and related information services management. Updating and in places, substantially reformulating the topics treated in the first edition of Management Basics for Information Professionals, this volume is intended for all streams of information service management, i.e., libraries, archives and similar organizations. Evans and Ward bring vast experience as information service managers to this volume and present it all in a lucid, broadly engaging work that is relevant for managers of all information service areas. While the literature of library and related services management is growing, this work stands alone as the only one volume work in this area. The organization of the volume is systematic and arranged in four-parts, proceeding from a broad discussion of management principles to specific career advice for an information manager determined to meet those principles. Within each of these four parts, the quality of analysis is very high. The reader is not only led through coherent discussions of relationships among management schools and concepts, but also through tensions arising between philosophies and their applications. The book's table of contents, indexes and figures add great value, but the complexities of the various discussions are especially supported by the use of text boxes which offer, things to ponder, points to remember, expert quotations, and things to remember. In addition to bibliographies at the end of each chapter, further reading materials are also provided as launching pads to deeper and broader perspectives on the chapter's subject. Part One, Background takes the reader through four chapters that provide an overview of what is meant by management, overviews of key management concepts, the challenges of organizational environments, and what is involved in the management of diversity within an information service organization. Managing Diversity, an entirely new chapter to the second edition, is packed with historical, legal and cultural perspectives. Challenges to the reader throughout the analysis in this chapter include specific advice on the advancement of a diverse workforce, tips on legislative resources available, and opportunities for administrative self-reflection. The chapter on the operating environment presents an intensive and thoughtful tour through first principles of sustainability, including the role played by organizations in the human experience, the dependency for survival on an increasingly complex number of variables, and the risk of organizational failure when managers do not exercise due diligence in the maintenance of organizational health in the midst of change. Part Two is by far the most substantive, undertaking discussion of the evergrowing suite of management knowledge and skills. Each of the ten chapters separately treats the topics of marketing, innovation and change, decisionmaking, planning, power, authority/responsibility, delegation, performance management, communication, motivation and leadership. …" @default.
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