Matches in SemOpenAlex for { <https://semopenalex.org/work/W1488181284> ?p ?o ?g. }
- W1488181284 endingPage "96" @default.
- W1488181284 startingPage "77" @default.
- W1488181284 abstract "The paper compares the predictive validity of six models used in the measurement of satisfaction; it is concerned with their application at destination level, with particular reference to Orlando, Florida. Using factor analysis and multiple regression, the 'performance only' model was clearly identified as the best predictor of satisfaction. The incorporation of 'importance' and 'performance' ratings did not improve the predictive power of the 'performance only' solution. From tourists' 'performance' ratings, five 'dimensions' of Orlando's tourism offering were identified: 'primary,' 'secondary' and 'tertiary' attractions, 'facilitators' and 'transport plus.' Notwithstanding Orlando's reputation as the world's theme park capital, Orlando's 'secondary' attractions (such as shopping and dining opportunities) and 'facilitators' (such as accommodation and customer service) were identified as having the most influence on overall tourist satisfaction with Orlando." @default.
- W1488181284 created "2016-06-24" @default.
- W1488181284 creator A5010955795 @default.
- W1488181284 creator A5012675982 @default.
- W1488181284 date "2004-02-23" @default.
- W1488181284 modified "2023-10-18" @default.
- W1488181284 title "“Just Trying to Keep the Customer Satisfied”" @default.
- W1488181284 cites W1482970022 @default.
- W1488181284 cites W1500006295 @default.
- W1488181284 cites W1546472949 @default.
- W1488181284 cites W1861496785 @default.
- W1488181284 cites W1979522819 @default.
- W1488181284 cites W2005715981 @default.
- W1488181284 cites W2009886992 @default.
- W1488181284 cites W2015247717 @default.
- W1488181284 cites W2026368098 @default.
- W1488181284 cites W2027433337 @default.
- W1488181284 cites W2032204603 @default.
- W1488181284 cites W2037005781 @default.
- W1488181284 cites W2037231233 @default.
- W1488181284 cites W2037953530 @default.
- W1488181284 cites W2065762691 @default.
- W1488181284 cites W2069616311 @default.
- W1488181284 cites W2100015490 @default.
- W1488181284 cites W2111620383 @default.
- W1488181284 cites W2113882116 @default.
- W1488181284 cites W2117270180 @default.
- W1488181284 cites W2130150515 @default.
- W1488181284 cites W2138733387 @default.
- W1488181284 cites W2153383537 @default.
- W1488181284 cites W2154049231 @default.
- W1488181284 cites W2154403760 @default.
- W1488181284 cites W2164465303 @default.
- W1488181284 cites W2333954233 @default.
- W1488181284 cites W4250040931 @default.
- W1488181284 cites W4250362107 @default.
- W1488181284 doi "https://doi.org/10.1300/j162v04n03_06" @default.
- W1488181284 hasPublicationYear "2004" @default.
- W1488181284 type Work @default.
- W1488181284 sameAs 1488181284 @default.
- W1488181284 citedByCount "17" @default.
- W1488181284 countsByYear W14881812842012 @default.
- W1488181284 countsByYear W14881812842014 @default.
- W1488181284 countsByYear W14881812842016 @default.
- W1488181284 countsByYear W14881812842019 @default.
- W1488181284 countsByYear W14881812842020 @default.
- W1488181284 countsByYear W14881812842021 @default.
- W1488181284 crossrefType "journal-article" @default.
- W1488181284 hasAuthorship W1488181284A5010955795 @default.
- W1488181284 hasAuthorship W1488181284A5012675982 @default.
- W1488181284 hasConcept C111472728 @default.
- W1488181284 hasConcept C138885662 @default.
- W1488181284 hasConcept C140781008 @default.
- W1488181284 hasConcept C144133560 @default.
- W1488181284 hasConcept C15744967 @default.
- W1488181284 hasConcept C157660682 @default.
- W1488181284 hasConcept C162853370 @default.
- W1488181284 hasConcept C166957645 @default.
- W1488181284 hasConcept C169760540 @default.
- W1488181284 hasConcept C17744445 @default.
- W1488181284 hasConcept C18918823 @default.
- W1488181284 hasConcept C191511416 @default.
- W1488181284 hasConcept C199539241 @default.
- W1488181284 hasConcept C205649164 @default.
- W1488181284 hasConcept C20685875 @default.
- W1488181284 hasConcept C2778136018 @default.
- W1488181284 hasConcept C2780378061 @default.
- W1488181284 hasConcept C48798503 @default.
- W1488181284 hasConcept C70410870 @default.
- W1488181284 hasConceptScore W1488181284C111472728 @default.
- W1488181284 hasConceptScore W1488181284C138885662 @default.
- W1488181284 hasConceptScore W1488181284C140781008 @default.
- W1488181284 hasConceptScore W1488181284C144133560 @default.
- W1488181284 hasConceptScore W1488181284C15744967 @default.
- W1488181284 hasConceptScore W1488181284C157660682 @default.
- W1488181284 hasConceptScore W1488181284C162853370 @default.
- W1488181284 hasConceptScore W1488181284C166957645 @default.
- W1488181284 hasConceptScore W1488181284C169760540 @default.
- W1488181284 hasConceptScore W1488181284C17744445 @default.
- W1488181284 hasConceptScore W1488181284C18918823 @default.
- W1488181284 hasConceptScore W1488181284C191511416 @default.
- W1488181284 hasConceptScore W1488181284C199539241 @default.
- W1488181284 hasConceptScore W1488181284C205649164 @default.
- W1488181284 hasConceptScore W1488181284C20685875 @default.
- W1488181284 hasConceptScore W1488181284C2778136018 @default.
- W1488181284 hasConceptScore W1488181284C2780378061 @default.
- W1488181284 hasConceptScore W1488181284C48798503 @default.
- W1488181284 hasConceptScore W1488181284C70410870 @default.
- W1488181284 hasIssue "3-4" @default.
- W1488181284 hasLocation W14881812841 @default.
- W1488181284 hasOpenAccess W1488181284 @default.
- W1488181284 hasPrimaryLocation W14881812841 @default.
- W1488181284 hasRelatedWork W1567135316 @default.
- W1488181284 hasRelatedWork W1583632371 @default.
- W1488181284 hasRelatedWork W2018507957 @default.
- W1488181284 hasRelatedWork W2122329432 @default.
- W1488181284 hasRelatedWork W2163885464 @default.
- W1488181284 hasRelatedWork W2178041876 @default.