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- W1497156081 abstract "This chapter discusses social, environmental, and trust (SET) issues relating to business and finance in an historical context. Social issues relating to the concerned societal groups emerged beginning in the mid-twentieth century and have had an increasing impact on business ever since. Recently, societal groups have expressed anxiety about the trustworthiness of certain businesses, especially large financial institutions. These societal trends can be business relevant in both a positive and negative way. Managing these stakeholder concerns can, for instance, build trust and consumer loyalty, but such efforts also cost corporate resources. Due to a consistently increasing complexity of business and finance and a similarly consistently increasing speed of information exchange among concerned stakeholders (e.g., via social media), a common belief is that trust-based businesses such as financial institutions will be increasingly faced with the challenges and opportunities resulting from societal concerns about SET issues." @default.
- W1497156081 created "2016-06-24" @default.
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- W1497156081 date "2012-08-28" @default.
- W1497156081 modified "2023-09-27" @default.
- W1497156081 title "Social, Environmental, and Trust Issues in Business and Finance" @default.
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- W1497156081 doi "https://doi.org/10.1002/9781118524015.ch7" @default.
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