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- W1499210310 abstract "Purpose The purpose of this study is to explore the link between continuous improvement (CI) and dynamic actor associations through a case of lean thinking implementation in healthcare. Design/methodology/approach The paper follows the qualitative case study strategy. Data were collected by interviewing (tape‐recording) managers and staff, analysing relevant written project material, and conducting non‐participant observations. Findings The findings suggest that the implementation of CI depends on the emergence of a “favouring” network from the dynamic associations between heterogeneous entities. This network aims at facilitating change leadership, establishing behaviour/culture prone to CI, and constructing a behaviour non‐resistant to CI needed for creating competencies for the continuous roll‐outs of such changes. Continuous translation is the underlying mechanism for establishing the favouring network. Originality/value The paper addresses the literature gap regarding the role of dynamic actor associations in shaping CI in a public sector context. It does not aim at generalising the results of the case study; it informs current theory by revealing that the success of CI deployment depends on the emergence of a CI‐favouring network, which will continuously transform opposing views into accepting CI." @default.
- W1499210310 created "2016-06-24" @default.
- W1499210310 creator A5021867135 @default.
- W1499210310 date "2011-07-19" @default.
- W1499210310 modified "2023-09-25" @default.
- W1499210310 title "Continuous improvement and dynamic actor associations" @default.
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- W1499210310 doi "https://doi.org/10.1108/17511871111151117" @default.
- W1499210310 hasPublicationYear "2011" @default.
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