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- W1501849314 abstract "Introduction The productivity of IT in banking sector is vital for the performance of the banks. Efficient IT systems in banks can contribute to shareholder values return and helps in creation of financial ROE. First studies on the assessment of banking sector efficiency as whole using Data Envelopment Analysis and Malmquist Index were carried out in U.S., Italy, and Nord European countries. The main reason to use an nonparametric approach on the top of parametric analysis was that financial open markets in those countries, with most advanced technical and technological solutions for the banks were most advance. Not many studies focus on the efficiency of the usage Information Technology in banks, see Table 2. Main reason is that today’s banks become very complex organization both in products and services offerings, but also in the multi-channel business model allowing customers for easy access to banking services. In Poland banks spend in observed period 25-35% of the total level of investment for IT systems and infrastructure. In 2008 the whole banking in Poland spend 3.3 billion PLN for support IT systems and new investment combined [Monitor IT, DiS No. 20, 2008, p. 1-2]. The present study is aimed at assessing the performance of Polish banks in terms of efficient use of IT technology and systems. An attempt has been made to quantify productivity change over the time and ascertain changes in the whole sector. In the paper has been used Total Factor Productivity (TFP) growth index to measure of performance. TFP growth has been a commonly-used indicator for the role of technology on productivity [Kisielewska et al., 2007, p. 11-12]." @default.
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- W1501849314 date "2013-01-01" @default.
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- W1501849314 title "Efficiency Analysis of IT investment in Polish Banks (1998-2008) : an Application of Malmquist Productivity Index" @default.
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