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- W1504064760 abstract "Foreword by John V. Richardson Jr. Preface Acknowledgments Abbreviations Chapter 1 Prologue: Is the Reference Interview Dead? Chapter 2 A Literature Review of the Reference Interview Part One Three Bibliographic Sources Consulted Part Two A Literature Review of the Reference Interview Under Three Types Chapter 3 Scenario 1 Virtual Reference: Less is More Chapter 4 Scenario 2 A Phone Interview: Save the Time of the Reader Chapter 5 Scenario 3 At the Reference Desk: Harry Potter and the Secrets of Hogwarts Chapter 6 Scenario 4 Virtual in Vegas Chapter 7 Scenario 5 An Unlikely Answer: Under a Window of Stained Glass Chapter 8 Scenario 6 Earthquake Reference Chapter 9 Scenario 7 Helping Publish Not Perish Chapter 10 Scenario 8 My So-called Second Life Chapter 11 Scenario 9 Reviving the Reference Interview: From Desk to Chat to Phone Chapter 12 Scenario 10 A Reference Interview in 2025 Chapter 13 Scenario 11 Hybrid Reference: Blending the Reference Interview and Information Literacy Chapter 14 Scenario 12 A Surprise at Rosey's Beauty Salon: Towards Ethos, Values, and Codes of Ethics Chapter 15 Scenario 13 The Reference Interview Thrives Chapter 16 A Conceptual Model for Online Chat Reference Answer Accuracy Bibliography Index" @default.
- W1504064760 created "2016-06-24" @default.
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- W1504064760 date "2014-02-07" @default.
- W1504064760 modified "2023-09-26" @default.
- W1504064760 title "The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually" @default.
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