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- W1514813008 abstract "Innovative Consumer Electronics (CE) products, such as LCD televisions, are becoming increasingly complex, both in terms of the product architecture (i.e. increasing software content, ambient technologies, and open systems) [1] as well as in terms of the number of functionalities provided [2]. For example, the LCD television of today can be used to access the Internet, watch digital photos, and connect to a personal computer to watch downloaded movie content. Furthermore, because of the globalization of demand, these products require a high level of connectivity with other products and other brands in very different configurations. Research by Den Ouden [3] has shown that an increasing number of consumer complaints and product returns for such products is reported. Because consumers do not always understand how these complex products are structured [4], they often perceive the product's (mal-)functioning differently than designers do. Even when a product is still functioning according to technical specifications, a consumer might think otherwise. To prevent such product failures in the field, there is a need to incorporate more consumer focus in the new product development process [3]. Specifically, it is necessary for the designers to have more insight into how consumers perceive potential product failures, to support critical design decisions early in the product development process." @default.
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- W1514813008 date "2008-01-01" @default.
- W1514813008 modified "2023-09-24" @default.
- W1514813008 title "Measurement and analysis of user perception of picture quality failures in LCD TVs" @default.
- W1514813008 hasPublicationYear "2008" @default.
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