FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W1519558889> ?p ?o ?g. }

• W1519558889 endingPage "143" @default.
• W1519558889 startingPage "131" @default.
• W1519558889 abstract "INTRODUCTION Retailers use mission statements to build long-term relationships with their customers, employees, and the community. Prior research demonstrates that the content of a mission statement has significant implications on the firm's performance (Alavi and Karami, 2009; Green and Medlin, 2003; Bart, 1998). The mission statement is a broad description of a firm's goals and objectives and the scope of activities it plans to undertake to achieve its goals (Campbell, 1997). It informs various shareholders what type of business the firm is in, its purpose, and how the firm builds a sustainable competitive advantage. Thus, firms and organizations typically use mission statements to communicate their purpose and goals to employees and stakeholders to simultaneously create an organizational culture and corporate identity (Peyrefitte and David, 2006). A firm's purpose stated in its mission statement distinguishes its business from its competitors, identifies its scope of operations, embodies its business philosophy, and reflects the image it seeks to project (Toftoy and Chatterjee, 2004). Pearce (1982) identifies eight key components of mission statements: customers, products or services, markets, technology, concern for survival, growth, and profitability, philosophy, self-concept, and concern for public image. Wheelen and Hunger (2000) develop nine criteria to measure the completeness and quality of a mission statement: 1) purpose; 2) products and/or services; 3) competitive advantage; 4) scope of operations; 5) philosophy; 6) vision; 7) sense of shared expectations; 8) public image, and 9) emphasis on technology, creativity, and innovation. Green and Medlin (2003) investigate the link between the completeness and quality of organizations' mission statements and their financial performance and find a significant positive relationship. They conclude that strategic managers can expect to improve the organization's financial performance by improving the organization's mission statement. With the purpose of providing guidance to strategic managers, this study content analyzes the mission statements of the top 100 retailers using the 7Ps of the services mix theory (i.e., product/service, price, place/distribution, promotion, people, physical evidence, and process including corporate responsibility). Additionally, the study further organizes the people element of the mission statement contents into employees, customers, stakeholders/investors, and community. Next, the literature on mission statements and 7Ps of marketing mix will be reviewed, the methodology of this study will be explained, and the data content analysis and major findings of the study are discussed. Finally, the paper draws conclusions, leading to propositions to guide further avenues for future research. LITERATURE The findings of research studies that examine the relationship between the mission statements and organizational performance are conflicting in the literature (O'Gorman and Doran, 1999). Bart and Baetz (1998) find no significant empirical evidence to support the relationship; though, they point out that some of the aspects of a mission statement may be related to higher levels of performance. However, Green and Medlin (2003) conclude that completeness and quality of a mission statement is linked to financial performance. Alavi and Karami (2009) find positive significant relationship between firms' mission statements and their financial performance in the small and mid-sized enterprise sectors. They further confirm that the presence of financial goals in mission statements is negatively associated with firm's performance. Alavi and Karami (2009) conclude that increasing the involvement of firm's non-managerial employees in the development of the mission statement increases financial performance. The CNNfn.com Evaluator Summary provides eleven criteria to determine organizational performance: 1) revenue; 2) net income; 3) cash flow; 4) return on equity; 5) return on assets; 6) return on invested capital; 7) total debt to equity; 8) long-term debt to equity; 9) price/earnings ratio; 10) price/sales ratio, and 11) price/earnings/growth ratio (Green and Medlin, 2003). …" @default.
• W1519558889 created "2016-06-24" @default.
• W1519558889 creator A5046305111 @default.
• W1519558889 creator A5076679259 @default.
• W1519558889 creator A5080242428 @default.
• W1519558889 date "2012-01-01" @default.
• W1519558889 modified "2023-09-24" @default.
• W1519558889 title "The core of retail mission statements: Top 100 U.S. Retailers" @default.
• W1519558889 hasPublicationYear "2012" @default.
• W1519558889 type Work @default.
• W1519558889 sameAs 1519558889 @default.
• W1519558889 citedByCount "0" @default.
• W1519558889 crossrefType "journal-article" @default.
• W1519558889 hasAuthorship W1519558889A5046305111 @default.
• W1519558889 hasAuthorship W1519558889A5076679259 @default.
• W1519558889 hasAuthorship W1519558889A5080242428 @default.
• W1519558889 hasConcept C10138342 @default.
• W1519558889 hasConcept C120757647 @default.
• W1519558889 hasConcept C127576917 @default.
• W1519558889 hasConcept C129361004 @default.
• W1519558889 hasConcept C144133560 @default.
• W1519558889 hasConcept C162324750 @default.
• W1519558889 hasConcept C162853370 @default.
• W1519558889 hasConcept C187736073 @default.
• W1519558889 hasConcept C199360897 @default.
• W1519558889 hasConcept C2776007958 @default.
• W1519558889 hasConcept C2778012447 @default.
• W1519558889 hasConcept C39389867 @default.
• W1519558889 hasConcept C41008148 @default.
• W1519558889 hasConcept C58546491 @default.
• W1519558889 hasConceptScore W1519558889C10138342 @default.
• W1519558889 hasConceptScore W1519558889C120757647 @default.
• W1519558889 hasConceptScore W1519558889C127576917 @default.
• W1519558889 hasConceptScore W1519558889C129361004 @default.
• W1519558889 hasConceptScore W1519558889C144133560 @default.
• W1519558889 hasConceptScore W1519558889C162324750 @default.
• W1519558889 hasConceptScore W1519558889C162853370 @default.
• W1519558889 hasConceptScore W1519558889C187736073 @default.
• W1519558889 hasConceptScore W1519558889C199360897 @default.
• W1519558889 hasConceptScore W1519558889C2776007958 @default.
• W1519558889 hasConceptScore W1519558889C2778012447 @default.
• W1519558889 hasConceptScore W1519558889C39389867 @default.
• W1519558889 hasConceptScore W1519558889C41008148 @default.
• W1519558889 hasConceptScore W1519558889C58546491 @default.
• W1519558889 hasIssue "1" @default.
• W1519558889 hasLocation W15195588891 @default.
• W1519558889 hasOpenAccess W1519558889 @default.
• W1519558889 hasPrimaryLocation W15195588891 @default.
• W1519558889 hasRelatedWork W1507416182 @default.
• W1519558889 hasRelatedWork W1607210072 @default.
• W1519558889 hasRelatedWork W2130065486 @default.
• W1519558889 hasRelatedWork W2146337013 @default.
• W1519558889 hasRelatedWork W2186635204 @default.
• W1519558889 hasRelatedWork W2257777613 @default.
• W1519558889 hasRelatedWork W2342819221 @default.
• W1519558889 hasRelatedWork W2577116271 @default.
• W1519558889 hasRelatedWork W2596740061 @default.
• W1519558889 hasRelatedWork W2748061157 @default.
• W1519558889 hasRelatedWork W3039747452 @default.
• W1519558889 hasRelatedWork W3123606336 @default.
• W1519558889 hasRelatedWork W3123643104 @default.
• W1519558889 hasRelatedWork W3123811105 @default.
• W1519558889 hasRelatedWork W42357412 @default.
• W1519558889 hasRelatedWork W66603946 @default.
• W1519558889 hasRelatedWork W790653411 @default.
• W1519558889 hasRelatedWork W88876701 @default.
• W1519558889 hasRelatedWork W2147811505 @default.
• W1519558889 hasRelatedWork W2285929951 @default.
• W1519558889 hasVolume "11" @default.
• W1519558889 isParatext "false" @default.
• W1519558889 isRetracted "false" @default.
• W1519558889 magId "1519558889" @default.
• W1519558889 workType "article" @default.