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- W1520232178 abstract "Not only do traditional performance-measurement systems fail to support today's faster and flatter multifunctional teams, they also undermine them. Traditional measures do not help a multifunctional team monitor the activities or capabilities that enable it to perform a given process. The purpose of a performance-measurement system should be to help a team, rather than top managers, gauge its progress. A truly empowered team must play the lead role in designing its own measurement system. The team must create new measures to track its value-delivery process and should adopt only a handful of measures. Senior managers play an important role in helping teams develop performance measures by dictating strategic goals, ensuring that each team understands how it fits into those goals, and training a team to devise its own measures. But managers must never make the mistake of thinking that they know what is best for them. If they do, they will have rendered their empowered teams powerless." @default.
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- W1520232178 date "1998-01-01" @default.
- W1520232178 modified "2023-09-26" @default.
- W1520232178 title "Lean Aircraft Initiative Implementation Workshop: Implementing Cross-Functional Teams in an IPPD Environment" @default.
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