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- W1521254722 abstract "Purpose – The purpose of this paper is to investigate the moderating effect of employee emotional intelligence on the relationship of intra‐department communications and employee's reaction to organizational change in China.Design/methodology/approach – Based on the literatures in organizational change, organizational communications and emotional intelligence, the authors derived three hypotheses which were tested with data collected in a large state‐owned enterprise (SOE) in the telecommunication industry. Factor analysis and regression analysis were combined for the hypothesis tests.Findings – It was found that intra‐department communications positively influenced employee's reaction to organizational change with employees' emotional intelligence moderating the relationship. When employee's emotional intelligence is higher, intra‐department communication has greater positive effect on employee's reaction to change.Research limitations/implications – With the adopted western measurement scales, this stud..." @default.
- W1521254722 created "2016-06-24" @default.
- W1521254722 creator A5017515915 @default.
- W1521254722 creator A5018362813 @default.
- W1521254722 date "2012-09-07" @default.
- W1521254722 modified "2023-10-17" @default.
- W1521254722 title "Intra‐department communication and employees' reaction to organizational change" @default.
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- W1521254722 doi "https://doi.org/10.1108/20408001211279210" @default.
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