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- W1529438898 abstract "Introduction Grail of Goodness Mission, Values, Vision, and Strategy Public Library Users Input, Process, and Output Measures Social Benefits Economic Benefits Putting It All Together Communicating Value Appendix A: Input Measures, Process Measures, Outcome Measures, and Satisfaction-Based Outcome Measures Appendix B: Toolbox Performance Measures and Indicators Appendix C: List of Quality-Oriented Performance Indicators Index" @default.
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- W1529438898 date "2003-11-30" @default.
- W1529438898 modified "2023-09-27" @default.
- W1529438898 title "Measuring for Results: The Dimensions of Public Library Effectiveness" @default.
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