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- W1540785890 abstract "This article is a proposition to discuss user experience design in the light of ethical implications depending on how the designer regards the user both during the design process and the intended use of the design once it is finished. There has been a lack of discussions surrounding the ethical dimensions of creating and maintaining an empathic point-of-view on the users, and the responsibility the designer thus holds for the users experience with a given system. This article will define the empathetic dimensions of user experience design by discussing its counterparts: apathy and sympathy, and the difficulties of avoiding these points-of-views in the user-centred design process. Exemplifying the differences and ethical implications for the designer in the interaction with the user through the design of interactive digital systems. The article does not offer solutions, but poses questions on how ethics, designer, and users can interact through and influence on the design and the design process, and thus hopes to initiate a discourse in which the importance of ethical stance the designer takes in the design process is acknowledged. Keywords: user experience design, design ethics, Logstrup, empathy, sympathy, apathy 1. The Importance of a Design Ethic “It is simply not acceptable to take the attitude that, ‘I just make the tools. I can’t be responsible for how they are used.’ The reality is, the design can have a huge impact on channeling usage along certain paths. Those of us who design such things need to make the best efforts to make sure that those paths conform to our ethical compass. Of course, that implies that we have to have some sense of what our values are.” (Bill Buxton 2007) Design is important especially when digital interactive media are involved. Given the specific nature of material involved in designing digital media as ‘the material without qualities’ (Lowgreen & Stolterman 2006), and namely its total lack of boundaries and form, but having infinite possibilities of content," @default.
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- W1540785890 date "2012-01-01" @default.
- W1540785890 modified "2023-09-23" @default.
- W1540785890 title "The Ethics of User Experience Design: Discussed by the Terms of Apathy, Sympathy, and Empathy" @default.
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