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- W1549625196 abstract "This chapter convinces the importance of interactions and shows numerous methods to encourage them. It begins with an explanation of the social context of knowledge creation and sharing and explains why these must happen through interactions. It also discusses the barriers that may prevent them, such as the conflicting demands on employees' time. Essentially, the authors claim that managing knowledge is about managing interactions within communities of knowledge workers. The manager plays a key role in promoting and enhancing these interactions. He must support both one-on-one interactions and group activities within knowledge communities. The chapter describes and discusses various methods and techniques that managers can utilize to achieve these ends. It offers numerous examples of organizations that increased the extent of knowledge creation and sharing by managing interaction communities. Finally the chapter makes every manager to decide what methods of promoting knowledge interactions already exist in his own team." @default.
- W1549625196 created "2016-06-24" @default.
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- W1549625196 date "2011-01-19" @default.
- W1549625196 modified "2023-09-24" @default.
- W1549625196 title "Managing Interactions for Knowledge Creation and Sharing" @default.
- W1549625196 doi "https://doi.org/10.1002/9781118983782.ch6" @default.
- W1549625196 hasPublicationYear "2011" @default.
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