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- W1566121279 abstract "Clarifies the link between strategic tools such as benchmarking and business process re‐engineering. Explains the workings of each concept, presents a case example and finishes off by presenting a model of integrated quality management, where the two powerful tools can be used in total harmony." @default.
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- W1566121279 title "The integration of benchmarking and BPR: A matter of choice or necessity" @default.
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- W1566121279 doi "https://doi.org/10.1108/14637159510103194" @default.
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