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• W1566154912 abstract "ABSTRACTThe publisher of software claims that it is simple enough be operated by entrepreneurs without prior training in However, many professionals have found that users frequently lack a sufficient understanding of the operation of the software and the associated concepts record transactions correctly. The authors, through their external consulting activities, have trained over 500 small business entrepreneurs in the use of As a result of these activities, we have identified 14 of the most common software-related and mistakes made by users of QuickBooks. The purpose of this paper is share these findings with entrepreneurs who use QuickBooks, and the consultants who advise them, increase the accuracy of these transactions and the resulting financial statements and other financial reports.INTRODUCTIONVendors of software for small businesses often tout how simple their products for the end-user operate. There a number of vendors which serve this market (Bums, 2006; Elikai, Ivancevich & Ivancevich, 2007), but from Intuit dominates the market for small business software purchased at retail stores in the United States (Needleman, 2008). McCraigh, et al. (2000) stated that the non-accountant's software, has greatly simplified that process, and Perry (2006) claimed that QuickBooks is so easy use that someone with little or background can start using the program right out of the box. Christensen, et al. (2003) described as a disruptive innovation. The marketing material from software vendors tends reinforce this assertion. For example, Intuit's Web site states that the user can get set up and running quickly and can learn skills as you need them - in your own time, at your own pace (http://quickbooks.intuit.com). Elsewhere, it states that Online was designed to be as easy use as possible. You don't need know (http ://oe. quickbooks .com).These assertions of simplicity attractive small business owners, who have little time or interest in learning the details of or software operation. As Mucha-Aydlott (2003) remarked, Many small business owners or new entrepreneurs start their business with one thing in mind, their product or service... frankly, most people don't like accounting. However, the reality experienced by these individuals is often quite different. Sleeter (2005) found that many small businesses are now using some type of software, most often QuickBooks, and they've hired bookkeeping staff (often with minimal if any skills) do the data entry. The lack of skills inevitably leads errors in the data, which results in poor information for management. Scott (2006) quoted a consultant who stated that It's so difficult hire a good person. You really have have a strong background ... I'd have say that about half of the work is really accounting-related and using the functions within the software. McCraigh, et al. (2000) asserted that no package can be operated properly without a sufficient understanding of its features and functionality. Long (2007) declared that there is a wealth of opportunities for trouble-shooting and fixing mistakes and problems that clients have with their data Schiff, et al. (2009) analyzed 1,000 questions submitted the discussion forums for two popular user groups. They found that many of these questions revealed a lack of fundamental understanding concerning the operation of the software, concepts and procedures, and related issues. Crawford and Long (2011) wrote that accounting professionals indicated that as much as 60% of their billable time is spent troubleshooting or correcting client data files. …" @default.
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• W1566154912 title "Helping Small Business Entrepreneurs Avoid Critical Mistakes in Quickbooks Accounting Software" @default.
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