FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W1566167157> ?p ?o ?g. }

• W1566167157 endingPage "274" @default.
• W1566167157 startingPage "257" @default.
• W1566167157 abstract "Purpose Clients and IT outsourcing service providers are regularly confronted with changes in their business and IT environment. This paper aims at understanding the need for adaptability and the capabilities of service providers in outsourcing arrangements. Design/methodology/approach The paper uses a combination of literature research and case study research. A retrospective view on the case study was investigated using interviews, and analyses of reports and observations. Findings Clients are dependent on their service providers to adapt to changes and their service providers can help to better deal with their ever‐changing environment. This case study shows that the level of adaptability of service providers affects their sourcing capabilities, which results in improved customer retention by service providers and in their clients gaining competitive advantage. Service providers can create adaptability by developing their organizational capabilities, specifically by managing relationships and developing procedures for dealing with change. Research limitations/implications As the aim was to improve the understanding, an explorative, single case study was performed. More detailed research of the various factors influencing the level of adaptability of services providers is recommended. Multiple case studies are recommended to gain a more in‐depth overview of a variety of causes and effects in different situations. Practical implications For outsourcing service providers this study suggests that they should create and continuously evaluate capabilities to remain competitive. In the case study the offshore service provider gained a larger share of the outsourced business. Furthermore, contracts are more likely to be extended. This research suggests that the service provider's ability to adapt should be part of the sourcing decision process of clients. During both the sourcing strategy and the tender selection phase, clients can identify to what extent an outsourcing partner will cater for environmental uncertainty. Originality/value The role of service providers in outsourcing arrangements has received only limited research attention so far. Furthermore, adaptability in sourcing arrangements has hardly been investigated at all." @default.
• W1566167157 created "2016-06-24" @default.
• W1566167157 creator A5071565985 @default.
• W1566167157 date "2009-11-20" @default.
• W1566167157 modified "2023-09-26" @default.
• W1566167157 title "Managing change in IT outsourcing arrangements" @default.
• W1566167157 cites W1484254539 @default.
• W1566167157 cites W1497572038 @default.
• W1566167157 cites W1588391636 @default.
• W1566167157 cites W1639732820 @default.
• W1566167157 cites W1981963447 @default.
• W1566167157 cites W1985621130 @default.
• W1566167157 cites W1994569060 @default.
• W1566167157 cites W1995257029 @default.
• W1566167157 cites W2002726873 @default.
• W1566167157 cites W2006980358 @default.
• W1566167157 cites W2008067071 @default.
• W1566167157 cites W2019386904 @default.
• W1566167157 cites W2026141890 @default.
• W1566167157 cites W2028230650 @default.
• W1566167157 cites W2033361986 @default.
• W1566167157 cites W2037894668 @default.
• W1566167157 cites W2041262446 @default.
• W1566167157 cites W2041933514 @default.
• W1566167157 cites W2052963923 @default.
• W1566167157 cites W2054993278 @default.
• W1566167157 cites W2057654133 @default.
• W1566167157 cites W2061165307 @default.
• W1566167157 cites W2082218279 @default.
• W1566167157 cites W2089402107 @default.
• W1566167157 cites W2104558207 @default.
• W1566167157 cites W2110987785 @default.
• W1566167157 cites W2118456253 @default.
• W1566167157 cites W2123601949 @default.
• W1566167157 cites W2123709218 @default.
• W1566167157 cites W2133673476 @default.
• W1566167157 cites W2147307405 @default.
• W1566167157 cites W2150525607 @default.
• W1566167157 cites W2170174984 @default.
• W1566167157 cites W2181627139 @default.
• W1566167157 cites W2313992398 @default.
• W1566167157 cites W4234741688 @default.
• W1566167157 cites W4238601054 @default.
• W1566167157 cites W4247825318 @default.
• W1566167157 cites W4253057941 @default.
• W1566167157 cites W4254516712 @default.
• W1566167157 doi "https://doi.org/10.1108/17538290911005162" @default.
• W1566167157 hasPublicationYear "2009" @default.
• W1566167157 type Work @default.
• W1566167157 sameAs 1566167157 @default.
• W1566167157 citedByCount "19" @default.
• W1566167157 countsByYear W15661671572012 @default.
• W1566167157 countsByYear W15661671572013 @default.
• W1566167157 countsByYear W15661671572014 @default.
• W1566167157 countsByYear W15661671572015 @default.
• W1566167157 countsByYear W15661671572016 @default.
• W1566167157 countsByYear W15661671572021 @default.
• W1566167157 crossrefType "journal-article" @default.
• W1566167157 hasAuthorship W1566167157A5071565985 @default.
• W1566167157 hasBestOaLocation W15661671572 @default.
• W1566167157 hasConcept C105795698 @default.
• W1566167157 hasConcept C116537 @default.
• W1566167157 hasConcept C136197465 @default.
• W1566167157 hasConcept C144133560 @default.
• W1566167157 hasConcept C154945302 @default.
• W1566167157 hasConcept C16151460 @default.
• W1566167157 hasConcept C1622189 @default.
• W1566167157 hasConcept C162853370 @default.
• W1566167157 hasConcept C177606310 @default.
• W1566167157 hasConcept C18903297 @default.
• W1566167157 hasConcept C195094911 @default.
• W1566167157 hasConcept C2780378061 @default.
• W1566167157 hasConcept C2780598303 @default.
• W1566167157 hasConcept C33923547 @default.
• W1566167157 hasConcept C41008148 @default.
• W1566167157 hasConcept C46934059 @default.
• W1566167157 hasConcept C56739046 @default.
• W1566167157 hasConcept C61063171 @default.
• W1566167157 hasConcept C86803240 @default.
• W1566167157 hasConceptScore W1566167157C105795698 @default.
• W1566167157 hasConceptScore W1566167157C116537 @default.
• W1566167157 hasConceptScore W1566167157C136197465 @default.
• W1566167157 hasConceptScore W1566167157C144133560 @default.
• W1566167157 hasConceptScore W1566167157C154945302 @default.
• W1566167157 hasConceptScore W1566167157C16151460 @default.
• W1566167157 hasConceptScore W1566167157C1622189 @default.
• W1566167157 hasConceptScore W1566167157C162853370 @default.
• W1566167157 hasConceptScore W1566167157C177606310 @default.
• W1566167157 hasConceptScore W1566167157C18903297 @default.
• W1566167157 hasConceptScore W1566167157C195094911 @default.
• W1566167157 hasConceptScore W1566167157C2780378061 @default.
• W1566167157 hasConceptScore W1566167157C2780598303 @default.
• W1566167157 hasConceptScore W1566167157C33923547 @default.
• W1566167157 hasConceptScore W1566167157C41008148 @default.
• W1566167157 hasConceptScore W1566167157C46934059 @default.
• W1566167157 hasConceptScore W1566167157C56739046 @default.
• W1566167157 hasConceptScore W1566167157C61063171 @default.
• W1566167157 hasConceptScore W1566167157C86803240 @default.

• next