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- W1566892832 abstract "In multidivisional environments, response to a corporate stimulus for quality practice adoption depends in part on the institutional and relational context between the division and parent. Understanding divisional differences in implementation response requires the study of unit-level quality practice use and internalization over time. Eight operating divisions of a large manufacturing company were observed over a four-year period as the units adopted quality practices endorsed by corporate headquarters. Based on contextual indicators, divisions were characterized as enthusiastic, ceremonial, or dissident adopters of quality practices. Panels of data obtained from annual self-assessments and cost-of-quality reports were used to compare changes in quality practice use and quality-related outcomes between adoption groups. Findings suggested that, while all groups implemented quality practices to some degree the adoption rate was generally highest among enthusiast units. Moreover, only enthusiasts realized sizeable quality cost reductions over the four-year period. Findings suggest the importance of a strong normative view of quality among division managers during companywide implementation of quality practices." @default.
- W1566892832 created "2016-06-24" @default.
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- W1566892832 date "2008-01-01" @default.
- W1566892832 modified "2023-09-27" @default.
- W1566892832 title "Adoption of Quality Practices in a Multidivisional Environment: A Longitudinal Study" @default.
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- W1566892832 doi "https://doi.org/10.1080/10686967.2008.11918201" @default.
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