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- W1569582867 abstract "Kalitenin firma basarisinda stratejik bir faktor oldugu diger taraftan, Toplam Kalite Yonetiminin (TKY) ise dunya capinda surdurulebilir rekabet ustunlugu yaratabildigi kabul edilmektedir. Bu calismada musteri odaklilik, liderlik, surekli iyilesme, takim calismasi, tedarikci kalitesi yonetimi, egitim, urun tasarimi ve surec yonetiminden olusan Toplam Kalite Yonetimi uygulamalarinin firma performansi uzerindeki etkisini belirlemek amaclanmistir. Bu amacla olusturulan anket formu 2009 yilinda Istanbul Sanayi Odasi’na (ISO ) kayitli 500 buyuk firmaya uygulanmistir. Once, aciklayici faktor analizi (AFA) ile degiskenler belirlenmistir. Ardindan dogrulayici faktor analizi (DFA) AMOS 5 programini kullanarak olcum modeline uygulanmis ve uyum indeksleri hesaplanmistir. Daha sonra ise yapisal esitlik modeli ile TKY uygulamalarinin firma performansi uzerindeki etkisi belirlenmistir. Calismanin sonucunda liderlik, surekli iyilesme, tedarikci kalitesi yonetimi ve surec yonetimi ile firma performansi arasinda anlamli ve pozitif iliski bulundugu ortaya cikmistir. En son olarak bulunan sonuclar diger calismalar ile karsilastirilmis ve calismanin kisitlari verilmistir." @default.
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- W1569582867 date "2011-12-01" @default.
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- W1569582867 title "TOPLAM KALİTE YÖNETİMİ UYGULAMALARININ FİRMA PERFORMANSI ÜZERİNE ETKİSİ: TÜRKİYE’NİN 500 BÜYÜK FİRMASINA YÖNELİK BİR ARAŞTIRMA" @default.
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