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- W157025301 abstract "Abstract This paper analyses the factors that influence the adoption of internet banking for the case of the emerging African economy of Mauritius. Results based on the analysis of data relating to 200 respondents indicate that the mostly used services are inter account transfer, payment to other personal account, transfer to credit card account, recharge mobile phones among others. Compar-ing demographic variables of the internet banking users to the non-internet banking users, the analysis also reveals that there is no significant difference between the two groups of users with respect to age group and the education level of the respondents. This is however not the case for the mean monthly income. Using factor analysis to identify the factors affecting the adoption of internet banking in Mauritius, it was found that the most significant factor is ease of use and that other important elements featured reluctance to change, trust and relationship in banker, cost of computers, internet accessibility, convenience of use, and security concerns. Further analysis us-ing cross tabulations suggest important statistical relationship between awareness, access to Internet facility, length of banking relationship, people working in the Internet banking/finance sector, education level in the category ‘post graduate’ and also income group with the usage of internet banking." @default.
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- W157025301 date "2007-01-01" @default.
- W157025301 modified "2023-09-27" @default.
- W157025301 title "Analyzing the Factors that Influence the Adoption of Internet Banking in Mauritius" @default.
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