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- W1577850489 abstract "Purpose – There are international students studying in the universities of Northern Cyprus that come from more than 68 countries. Travel agencies are among those firms which are affected the most from these international students. Therefore, the purpose of this study is to investigate how international students perceive travel agency services by using the SERVQUAL instrument." @default.
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- W1577850489 date "2012-08-31" @default.
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- W1577850489 title "Service quality and university students' satisfaction on the travel agencies" @default.
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- W1577850489 doi "https://doi.org/10.1108/17566691211269602" @default.
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