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• W1588419349 abstract "PATIENT SAFETY AS AN INTERACTIONAL ACHIEVEMENT: CONVERSATIONAL ANALYSIS IN THE TRAUMA CENTER OF AN INNER CITY HOSPITAL by MARGARET KARADJOFF May 2010 Advisor: Dr. Allen Batteau Major: Anthropology Degree: Doctor of Philosophy In this dissertation, I apply the methodology of Conversational Analysis to highlight the informal communication of an emergency room work group, with the objective of discovering recurrent interactive patterns and the inherent relational work necessary to accomplish the safe medical care of patients in a Trauma Code, on a level of safety comparative to that of ultra-safe systems as described in the literature of High Reliability Organizations. The significance of relational elements of interaction on emerging social order, is highlighted in processes of attunement, or the diminishing of difference of status, in the use of mitigated speech and the co-construction of narrative. The use of mitigated speech and narrative serve as conversational moves, of consequence, by which participants seek cooperation and coordination, and collaborate in face-to-face interaction, in a mutually constructed course of action of providing safe medical care in a highly complex and high risk environment." @default.
• W1588419349 created "2016-06-24" @default.
• W1588419349 creator A5069193262 @default.
• W1588419349 date "2009-01-01" @default.
• W1588419349 modified "2023-09-27" @default.
• W1588419349 title "Patient Safety As An Interactional Achievement: Conversational Analysis In The Trauma Center Of An Inner City Hospital" @default.
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