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- W15897105 abstract "Little is known about parental satisfaction with pediatric crisis clinics (PCCs) that provide a single consultation to families in need of urgent psychiatric care. Parental satisfaction may improve long-term adherence to physician recommendations.To explore parental satisfaction with a PCC.Parental satisfaction was ascertained by a structured telephone interview following crisis consultation at the PCC of an academic, tertiary care centre.Parents of 71% (n = 124) of 174 pediatric patients seen in the PCC from 2007-2008 participated in the post-consultation interview.The majority of parents stated they were either somewhat satisfied (49/122, 40.2%) or very satisfied (49/122, 40.2%) with the PCC. Parental satisfaction correlated with time between referral and consultation (p<0.05), the degree to which parents felt listened to by the consultant (p<0.01), the amount of psychoeducation parents felt they received (p<0.01), and appointment length (p<0.001).Parents were satisfied overall with an urgent care service model. Satisfaction was correlated with the time between referral and consultation, degree to which they felt their consultant had listened to them, and the amount of information they received at the consultation's conclusion.Nous en savons peu sur la satisfaction parentale quant aux cliniques d’urgence pédiatrique (CUP) qui offrent une consultation unique aux familles nécessitant des soins psychiatriques urgents. La satisfaction parentale peut améliorer l’observance à long terme des recommandations du médecin.Explorer la satisfaction parentale quant à une CUP.La satisfaction parentale a été évaluée par une entrevue téléphonique structurée par suite d’une consultation d’urgence à la CUP d’un centre de soins tertiaires universitaire. Les parents de 71% (n = 124) des 174 patients pédiatriques vus à la CUP depuis 2007–2008 ont participé à l’entrevue de post-consultation.La majorité des parents ont déclaré qu’ils étaient soit plus ou moins satisfaits (49/122, 40,2%) soit très satisfaits (49/122, 40,2%) de la CUP. La satisfaction parentale corrélait avec le temps écoulé entre l’aiguillage et la consultation (p<0,05), le degré auquel les parents se sont sentis écoutés par le consultant (p<0,01), la quantité de psychoéducation que les parents ont cru recevoir (p<0,01), et la durée du rendez-vous (p<0,001).Les parents étaient généralement satisfaits d’un modèle de service de soins d’urgence. La satisfaction était corrélée avec le temps écoulé entre l’aiguillage et la consultation, le degré auquel ils ont senti que le consultant les avait écoutés, et la quantité d’information qu’ils ont reçue au terme de la consultation." @default.
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- W15897105 date "2014-05-01" @default.
- W15897105 modified "2023-09-23" @default.
- W15897105 title "Factors Associated with Parental Satisfaction with a Pediatric Crisis Clinic (PCC)." @default.
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