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- W1590860799 abstract "Service Encounter Communication - A Video-based Analysis of Conduct Towards Customers, with Emphasis on Non-verbal Communication" @default.
- W1590860799 created "2016-06-24" @default.
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- W1590860799 date "2000-01-01" @default.
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- W1590860799 title "SERVICE ENCOUNTER COMMUNICATION: A VIDEO-BASED ANALYSIS OF CONDUCT TOWARDS CUSTOMERS, WITH EMPHASIS ON NON-VERBAL COMMUNICATION" @default.
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