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• W1595796260 abstract "Context BackgroundGlobalisation, increasing product complexity, volatile demand, andfinancial crisis all put strains on the supply, processing, and distributionof goods. That’s why supply chain management has become thearea to focus on to gain competitive advantages and reduce costs.Saint-Gobain Sekurit Scandinavia (SGSS) is part of a large globalFrench enterprise, Saint-Gobain that’s a world leader in its markets.SGSS also operates globally in three markets and manufactures windshieldsfor the automotive and transportation industries.SGSS’s overall a high performing company that over the years hasconducted numerous improvement projects and is both ISO/TS 16949and ISO 14001 certified. It currently has several employees that haveworld class manufacturing belts and are continuously managing projectsto improve performance. SGSS currently uses a balanced scorecard type of measurement system and puts a lot of effort on maintainingand improving quality.Problem SGSS’s supply chain processes are not currently defined whichmakes overview of the supply chain not optimal from managementpoint of view and raises thoughts about the supply chain processespotential for improvements. Distribution of responsibilities is not fullyclarified and creates a platform for conflicts and communicationproblems. That in turn increases the risk for delays of delivery to customersas a result. Other perceived problems are long lead-time, increasingcomplexity, and high WIP.Purpose Identify and recommend improvements and/ or how to eliminate bottlenecksin information flows within the internal supply chain, basedon mapping processes. Improvements are supposed to address the operationalizationof strategy and have the purpose to create a sustainablesolutionMethodology The study assumes systems approach to research and attempts to createa solution that’s greater than single components of analysis. Thestudy begins inductively with the process map, in the second phase itbecomes deductive when analysing challenges, the measurement sysVIIItem is a result of both methods iterating and cannot really be defined.The measurement system that is the final result of the study attemptsto be normative and the study is therefore considered to be normativeas well. Credibility has been important to this study for several reasons,partly because it attempts to be normative; triangulation hasbeen used extensively to ensure credibility. It’s overall a qualitativestudy even if some quantitative aspects exist. Data is an even mixtureof primary and secondary nature. The collection of data is executedthrough interviews, observations, and archive analysis.Findings Recommendations are separated into three types: primary, secondary,and tertiary recommendations, depending on estimates of requiredtime, dedication and size of investment.SGSS should use the process map and measurement system to improvecommunication related issues and the measurement system tocommunicate the relation between operations and strategy so thatemployees better understand the purpose of their work.Delays can be decreased by restricting forecast changes to the differentsafety stocks in the supply chain and by using the appended faulttree analysis to understand root causes to delays.SGSS should give supply chain management more attention to takeadvantage of the on-going market trends and define their value propositionto better align operations.Reorient to the process view in order to reduce hierarchy, i.e. delegateresponsibility and authority by empowering process owners, involvingemployees into decisions, and creating systems that allow employeesto get their ideas realized. This also means that SGSS shouldmap the remaining core processes and integrate them with each other.Companies in general and Saint-Gobain Sekurit in Eslov should takethe outside in perspective to strategy. To do that they should benchmarkthe frame of reference in the performance management system.This will better align strategy with reality." @default.
• W1595796260 created "2016-06-24" @default.
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• W1595796260 date "2013-01-01" @default.
• W1595796260 modified "2023-09-27" @default.
• W1595796260 title "Streamlining Internal Supply Chain, based on mapping processes" @default.
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