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- W1605889504 abstract "This paper reports on the analysis of service design visualisations performed with a service science perspective. Two perspectives on services emerging from service marketing and management were us ..." @default.
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- W1605889504 date "2011-01-01" @default.
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- W1605889504 title "Service Design Visualisations meet Service Theory : Strengths, weaknesses and perspectives" @default.
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